FAQ

1. What types of devices do you repair?

We repair a wide range of devices, including smartphones, tablets, laptops, and desktop computers. Whether you have a cracked screen, battery issues, or software problems, our experienced technicians can help.

2. How long does a typical repair take?

Most repairs are completed within one to two days. However, some repairs, such as screen replacements, can often be done within a few hours. We'll provide you with an estimated timeline when you bring your device in.

3. Do you use original parts for repairs?

We use original equipment manufacturer (OEM) parts whenever possible. If OEM parts are not available, we source high-quality, compatible parts to ensure your device performs optimally.

4. Is there a warranty on repairs?

Yes, we offer a warranty on both parts and labor for all our repairs. The length of the warranty can vary depending on the type of repair and parts used, so please ask our staff for details at the time of service.

5. Can you recover data from a damaged device?

We offer data recovery services for a variety of situations, including accidental deletion, hardware failure, and liquid damage. While we cannot guarantee recovery in all cases, we have a high success rate and will do our best to retrieve your important files.

6. Do I need an appointment, or can I walk in?

Walk-ins are always welcome. However, scheduling an appointment can ensure you receive timely service, especially during busy periods. You can book an appointment through our website or by calling us directly.

7. How can I back up my data before bringing my device in for repair?

You can back up your data using cloud services like Google Drive, iCloud, or an external hard drive. If you need assistance with the backup process, our technicians can guide you on how to do it safely.

8. What payment methods do you accept?

We accept various payment methods, including cash, credit/debit cards, and electronic payments like Apple Pay and Google Wallet.

9. Do you offer any discounts or promotions?

We periodically offer promotions and discounts, especially for students and first-time customers. Please check our website or contact us for details on current offers.

10. What should I do if my device has been exposed to liquid?

Turn off the device immediately and avoid trying to charge it. Bring it to us as soon as possible for assessment and repair. The sooner we can address the issue, the better chance we have of saving your device.